Privacy policy
Last updated: 05/04/2025
PRODUCTHOW LABS, LLC.
Thank you for using Quffy ("we", "us", or "our"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, share, and protect your data when you use our mobile application ("App") designed to support smoking cessation and nicotine dependence reduction.
By accessing or using the App, you consent to the practices described in this Privacy Policy.
1. Information We Collect
To provide personalized support during your cessation journey, we collect the following types of information:
Personal Information
- Email address (used for account registration, password recovery, and customer support)
- Username and profile information (optional)
- Demographic information such as age, gender, and smoking/nicotine usage history (used for tailored cessation plans)
Health Information (Sensitive Data)
- Information related to your smoking or nicotine-use habits (frequency, quantity, duration)
- Your cessation progress, quit date, cravings, moods, withdrawal symptoms, and other health metrics provided voluntarily by you
- Information collected from integrated services (such as Apple Health), upon your explicit permission
Location Information
- Precise Location: With your explicit consent, we collect precise location data (such as GPS coordinates) to identify environments triggering cravings. This data allows us to provide personalized, timely support, motivational reminders, and coping strategies precisely when you need them.
- You can revoke or adjust location-sharing permissions anytime via your device or App settings. However, disabling location sharing may limit the effectiveness of certain features.
Usage Data
- Device information, such as your device model, OS version, IP address, and unique device identifiers
- App usage data including session duration, frequency of app use, feature usage, user interactions, and preferences
- Technical logs, error reports, and diagnostic information to improve app reliability
2. How We Use Your Information
We utilize your personal data exclusively for the following purposes:
- Creating and maintaining your user account
- Personalizing cessation strategies and providing motivational support
- Delivering targeted content and timely reminders relevant to your cessation journey
- Enhancing app functionality and user experience
- Conducting analytics and research aimed at improving cessation outcomes
- Responding to your requests, inquiries, and feedback
3. How We Share Your Information
We prioritize your privacy and never sell your personal data. Information may be shared in limited circumstances:
- Service Providers: We use third-party providers for analytics, hosting, database management, email communications, and customer support. These providers have limited access to your information and are bound by confidentiality and security obligations.
- Legal Compliance: We may disclose your data if required by law, regulation, court order, or governmental authority.
- Aggregated Data: Non-identifiable, aggregated user statistics may be shared with researchers, health professionals, or partners for public health improvement or app enhancement. Individual users cannot be identified from aggregated data.
4. Data Security and Retention
We employ industry-standard security measures to safeguard your personal information. These measures include encryption, secure data storage, and restricted access. Despite rigorous security practices, no electronic data transmission or storage can guarantee absolute security.
We retain your personal information only as long as necessary to provide our services or to fulfill our legal obligations. You can request deletion of your personal data at any time.
5. Your Rights and Choices
You have full control over your data and the following rights:
- Access and Correction: You can view and update your personal information within the App
- Deletion: You may request the deletion of your personal information at any time
To exercise these rights, please contact us at hello@quffy.app.
6. Children's Privacy
Our App is not intended for users under the age of 18. We do not knowingly collect or process personal data from children. If we become aware of data collected from minors, we will promptly delete it.
7. Third-Party Services and Links
Our App may integrate third-party services (e.g., Apple Health) or provide external links. We do not control the privacy practices of these third parties. We encourage you to review their individual privacy policies.
8. Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time. We will inform you of significant changes via App notifications or email. Continued use of our App following these changes constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at: hello@quffy.app
